CPUT Logo

Module Tracker

Support Center

Find answers to common questions or get in touch with our support team

Request a Tutor

Frequently Asked Questions

How do I track my module progress?

Your module progress is automatically tracked based on your assessment results. Each module card shows your current average percentage and recent test scores. You can view detailed breakdowns by clicking "View Details" on any module card.

How do I request a tutor?

You can request a tutor by filling out the "Request a Tutor" form above. Simply select the module you need help with, specify the topics you're struggling with, and indicate your availability. Our team will match you with a suitable tutor within 2-3 business days.

How are module averages calculated?

Module averages are calculated based on the weighted scores of your assessments. Each assessment contributes a percentage to your final mark as specified in the module outline. You can view the exact calculation method for each module by clicking "View Details" on the module card.

How do I change my account information?

You can update your account information by clicking on your profile picture in the top right corner and selecting "Profile". From there you can edit your personal details, change your password, or update your profile picture.

What should I do if I notice incorrect grades?

If you believe there's an error in your recorded grades, please first verify with your lecturer. If the issue persists, contact our support team using the contact information on this page and provide details of the discrepancy.

Quick Help

Phone Support

+27 21 959 6767

Mon-Fri, 8am-5pm

Email Support

moduletracker@cput.ac.za

Response within 24 hours

In-Person Support

IT Help Desk, 3rd Floor

Building 12, District Six Campus

App Guide

Dashboard Overview

View all your modules at a glance with color-coded performance indicators.

Performance Alerts

Get notified when your grades drop below 50% with tutor recommendations.

Adding Grades

Use the floating button to manually add grades if they're not automatically recorded.

Emergency Contact

Critical System Issues

For urgent technical issues preventing access to your grades:

+27 21 959 6999 (24/7)